Retention of IT professionals: Examining the influence of empowerment, social exchange, and trust

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dc.contributor.authorErturk, Alper
dc.contributor.authorVurgun, Levent
dc.date.accessioned2025-10-24T18:09:04Z
dc.date.available2025-10-24T18:09:04Z
dc.date.issued2015
dc.departmentMalatya Turgut Özal Üniversitesi
dc.description.abstractGiven the importance of information technology professionals in today's high-technology-driven business environment, the issue of how to retain these professionals has received relatively little attention. Hence, using data from IT professionals employed in private companies in Turkey, this study explores the role of psychological empowerment, leader-member exchange, perceived organizational support and organizational trust in reducing turnover intentions of IT professionals. The results indicate that perceived organizational support fully mediates the relationship between psychological empowerment and turnover intentions, whereas leader-member exchange has a partial mediating effect on this relationship. In addition, results also yield that organizational trust moderates the mediated relationship between psychological empowerment and turnover intentions, in such a way that trust in organization moderates the mediating influence of perceived organizational support, whereas trust in supervisor moderates the mediating effect of leader-member exchange. (C) 2014 Elsevier Inc. All rights reserved.
dc.identifier.doi10.1016/j.jbusres.2014.05.010
dc.identifier.endpage46
dc.identifier.issn0148-2963
dc.identifier.issn1873-7978
dc.identifier.issue1
dc.identifier.scopus2-s2.0-84909971375
dc.identifier.scopusqualityQ1
dc.identifier.startpage34
dc.identifier.urihttps://doi.org/10.1016/j.jbusres.2014.05.010
dc.identifier.urihttps://hdl.handle.net/20.500.12899/3453
dc.identifier.volume68
dc.identifier.wosWOS:000346893000005
dc.identifier.wosqualityQ2
dc.indekslendigikaynakWeb of Science
dc.indekslendigikaynakScopus
dc.language.isoen
dc.publisherElsevier Science Inc
dc.relation.ispartofJournal Of Business Research
dc.relation.publicationcategoryMakale - Uluslararası Hakemli Dergi - Kurum Öğretim Elemanı
dc.rightsinfo:eu-repo/semantics/closedAccess
dc.snmzKA_20251023
dc.subjectPsychological empowerment; Leader-member exchange; Perceived organizational support; Organizational trust; Turnover intentions; IT professionals
dc.titleRetention of IT professionals: Examining the influence of empowerment, social exchange, and trust
dc.typeArticle

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